Key Account Manager Joint Reconstruction

Auris Health

Auris Health

Sales & Business Development
Bucharest, Romania
Posted on Friday, July 21, 2023


Overall purpose of job:

· Develop and retain top customers and nurture those key relationships over time by becoming a strategic partner and advisor to the client, working together for mutual benefit.

· Reviews market analyses to determine customer needs, volume potential, price

· Ensures sales results achieve sales quotas, unit volumes, market share and profitability goals in the assigned region

· Ensures that new accounts are identified, classified and acquired

· Cultivates relationships with all HCP’s

· Ensures sales efforts to achieve goals in the assigned territory and stays aligned with company strategy.

Essential Duties and Responsibilities

· Develop and maintain strategic long-term trusting relationships with a portfolio of major clients to accomplish organic growth and long-term company objectives.

· Participate with inputs to develop business plan for allocated territory

· Implements provided business plan

· Serve as the main contact point for customers and internal teams.

· Acquiring a thorough understanding of key customer needs and requirements.

· Expanding the relationships with existing customers by promoting products & procedures to HCP and suggest solutions that answer the client needs to meet their objectives.

· Achieves and maintains sales in certain area according to sales plan;

· Keeps customers informed on new products, services, pricing, changes, etc.

· Delivers products presentations.

· Makes regular visits to customer locations to gather information on products and market conditions.

· Collaborate with other departments in order to sustain the business.

· Creates proposal for expansion of customer base.

· Drives company’s sales / market share.

· Ensure the ordered products are delivered in a timely manner;

· Gather, report and communicate customers' feedback on service, technology and product delivery;

· Create reports.

· Resolve customers' complaints in one compliant, effective and respectful way.

· Performs in compliance with state and company regulations, policies, procedures and standards;


· University degree (Medical / Biomedical Engineering, Economic / Business preferably);

· Commercial knowledge and proven experience in sales.

· Proven experience in providing solutions based on customers needs with a sense of urgency.

· Minimum 1 year sales experience

· Strong communication and interpersonal skills, with aptitude in building relationships with professionals of all organizational levels.

· Organizational skills.

· Self-starter, innovative, flexible.

· High ethical standards, adaptable.

· Driver license.

· Fluent in Romanian.

· Fluent in English