Senior Manager, Issues Management

Auris Health

Auris Health

Washington, DC, USA
Posted on Thursday, September 7, 2023


Johnson & Johnson is currently recruiting for a Senior Manager, Issues Management. This position is located in New Brunswick, NJ. Consideration will be given to candidates working out of Washington, D.C.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people.

With $82.6 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. There are more than 260 Johnson & Johnson operating companies employing over 135,000 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

Position Summary

The Senior Manager, Issues Management, is a strategic communications professional focused on promoting and protecting the Company’s reputation through issues management. The Senior Manager will report to the Director, Issues Management, and support work with the media relations, government affairs, and law departments; sectors and regions; external advisors and other communication leaders across Johnson & Johnson pertaining to issues. The Senior Manager will assist in developing plans and executing programs to ensure the Company’s positions are clearly understood by the media and other stakeholders.

Key Responsibilities

  • Drive Johnson & Johnson’s reputation of excellence, innovation & ingenuity globally.
  • Support J&J’s positioning and messaging to enhance and defend the reputation.
  • Participate on a team of issues management experts to execute a consistent, global approach to issues management.
  • Partner closely with the Director, Issues Management, and sector communicators to support their business goals and serve patient needs.
  • Ability to work with consultants as appropriate to support strategy development, statement development and media outreach.
  • Build trusted relationships and collaborate across diverse, multi-functional teams to successfully drive objectives.
  • Able to define the most strategic issues management analytics and optimal reporting methods for tracking issues and interpreting results to better inform strategies.
  • Maintain rich understanding of industry best practices and emerging trends.



  • Minimum of a Bachelor’s degree is required, preferably in Communications; Marketing, Journalism, or Public Relations

Experience and Skills:


  • A minimum of 8+ years of professional experience working in a communications or media relations role is required.
  • Proven record of excellence in counseling and advising senior management and business leaders on complex business issues required.
  • Demonstrated ability to delegate, prioritize and focus the organization on the most critical issues/projects to consistently deliver results.
  • An independent, self-directed, and strategic thinker with strong analytical skills who is both collaborative, decisive and who demonstrates sound judgment and ability to hold sensitive information in confidence.
  • Excellent interpersonal skills with ability to project and inspire confidence.
  • Exhibits leadership, executive presence or adversarial strength as required by the circumstances.
  • Strong ability to develop appropriate messaging and statements related to our litigations in order to ensure fair and accurate representations of our views in the media’s coverage.
  • Passion for media and consuming news, in all forms, through a variety of channels.
  • Team player who thrives in a collaborative and fast-paced environment.
  • Experience responding to crisis within a heavily matrixed organization

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through ground breaking programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

The anticipated base pay range for this position is $113,000 to $195,500.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.