Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 60 employees who previously come from Woven by Toyota, Mobileye, TIER IV, Google, Siemens and other renowned companies. We are hiring our first new graduate class - want to learn more?

About the role

As a Workshop Manager on Vehicle Operations team, you will be responsible for ensuring the smooth execution of vehicle repair operations and the overall management of our workshop facilities. You will not only coordinate repairs within Applied Intuition’s internal teams and third-party vendors but also oversee the procurement of equipment, parts, and inventory management. You will play a vital role in maintaining the facility's organization, service records, and real-time communication with cross-functional teams to ensure fleet readiness and safety.

At Applied Intuition, you will:

Maintain a highly organized, safe, and efficient workshop environment (5S). Procure and manage necessary tools and shop equipment.
Work closely with the Fleet Management team to schedule repairs, track vehicle status across multiple locations, and ensure minimal downtime.
Manage the end-to-end parts lifecycle, including sourcing, inventory tracking, and managing lead times to ensure critical components are always available.
Liaise with third-party vendors for routine service and specialized repairs. Handle negotiations, manage procurement payments, and oversee vendor performance.
Ensure timely and accurate completion of service requests, work orders, and maintenance logs with high attention to detail.
Monitor service metrics and develop daily plans based on vehicle availability to identify areas for improvement and implement corrective actions.

We’re looking for someone who has:

3+ years of experience as a Service Manager, Service Advisor, or Parts Advisor in an automotive workshop or dealership environment.
Experience in warehouse or workshop facility management, including inventory control and equipment procurement.
A safety-first mindset and meticulous attention to operational detail and documentation.
Comfort working in a dynamic, fast-paced technical environment using dashboards, logs, and internal tools.
Strong negotiation and organizational skills, with the ability to manage third-party vendors and internal stakeholders under time-sensitive conditions.
Native level in Japanese and conversational level of Japanese

Nice to have:

Experience with Fleet Management Systems (e.g., Fleetio) or Inventory Management Software.
Experience with software tools like Slack, Jira, Confluence, and Google Workspace.
Prior experience with Autonomous Vehicles (AV) or high-tech automotive projects.
Prior coordination or dispatcher experience in field/service operations.
Basic understanding of software deployments, telemetry, and vehicle health monitoring systems.