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Head of Revenue Operations

Armada

Armada

Sales & Business Development, Operations
United States
Posted on May 29, 2024
About the Company
Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We’re looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere.
We are dedicated to fostering a workplace culture that values Diversity, Equity, Inclusion, and Belonging (DEIB). To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed below, varying based on location experience, skills, and qualifications. In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request).
About the role

Armada is seeking a strategic and analytical leader to oversee all aspects of Revenue / Sales Operations and drive significant, sustainable revenue growth. This person will serve as a thought partner to the Sales and Finance leaders, identifying and escalating trends, risks and opportunities in the organization and making strategic recommendations for improvements.

Responsibilities:

  • Forecasting and process implementation: Implement and optimize sales processes, programs and drive core business cadences (e.g., forecasting, pipeline reviews, QBRs)
  • Commission & quotas: Own and deliver our commission strategy and quota plans in partnership with Sales and Finance leadership to align incentives and performance
  • Metrics: Establish key performance metrics (KPIs), dashboards, and reports to measure sales funnel efficiency
  • Pricing: Lead pricing strategy in collaboration with Finance and evaluate various pricing models (e.g., subscription, usage-based, tiered) to optimize revenue streams and customer lifetime value
  • Deal desk: Oversee the Deal Desk function to streamline deal management
  • SFDC & Sales tools improvement: Partner with the Salesforce admin to optimize SFDC and other Sales tools, ensuring data quality and process consistency across the Sales organization
  • Team building: Build and develop a high-performing Revenue Ops team to support the continued growth of Armada as we scale

Required Qualifications:

  • 10+ years of experience in Revenue or Sales Operations for a SaaS, Software, or technology company
  • Strong analytical skills with a data-driven approach to problem-solving and decision-making
  • Exceptional strategic thinking combined with meticulous attention to detail
  • Proven ability to influence cross-functional teams and build strong collaborative relationships
  • Deep expertise in SFDC and a comprehensive understanding of enterprise sales tools
  • Ownership mindset, flexibility and willingness to roll up the sleeves in a fast-paced environment with shifting priorities
  • As a Series A company, this person will be working in an IC capacity requiring the ability to work strategically and independently in a very fast-paced and demanding environment

Preferred Qualifications:

  • Experience in a hypergrowth start-up is strongly desired
  • Demonstrated ability to build and develop high-performing Revenue Operations teams is strongly desired

About Armada:

  • Series A backed by leading investors
  • World class leadership team with expertise in AI, software, infrastructure, hardware, GTM from Microsoft, AWS, Okta, SpaceX, Samsara, AppDynamics, DataRobot

Our Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Our Company makes hiring decisions based solely on qualifications, merit, and business needs at the time.