Analyze territory and set realistic, attainable sales objectives.
Obtain market information to help company identify opportunities and threats in the market.
Provide monthly report to Sales Manager/ Senior Sales Manager/ Franchise Manager/ Franchise Director and submit all required information requested by management in timely and orderly fashion.
Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a detailed understanding of competitive products.
Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilizing promotional support materials during sales calls.
Develop and implement and effective and efficient territory sales and coverage plan to achieve penetration, conversion and upgrade objectives.
Present a neat personal appearance to customer as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
Build quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
Incorporate health and safety guidelines in all work activities.
Build a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
Manages the development and servicing of Specialty accounts to achieve sales objectives.
Identifies, classifies and acquires new accounts.
Monitors progress and verifies corrective action has been initiated when necessary.
Collects and analyzes feedback on customers, promotional programs, and environmental changes.
Resolves difficult problems and customer complaints.
Maintains relationships with key customers.
To manage and lead ad-hoc projects that is assigned.