Product Specialist, Trauma (Central & Kuantan)

Auris Health

Auris Health

Pekan, Pahang, Malaysia
Posted on Friday, July 14, 2023


  • Analyze territory and set realistic, attainable sales objectives.
  • Obtain market information to help company identify opportunities and threats in the market.
  • Provide monthly report to Sales Manager/ Senior Sales Manager/ Franchise Manager/ Franchise Director and submit all required information requested by management in timely and orderly fashion.
  • Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a detailed understanding of competitive products.
  • Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilizing promotional support materials during sales calls.
  • Develop and implement and effective and efficient territory sales and coverage plan to achieve penetration, conversion and upgrade objectives.
  • Present a neat personal appearance to customer as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
  • Build quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
  • Incorporate health and safety guidelines in all work activities.
  • Build a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
  • Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
  • Manages the development and servicing of Specialty accounts to achieve sales objectives.
  • Identifies, classifies and acquires new accounts.
  • Monitors progress and verifies corrective action has been initiated when necessary.
  • Collects and analyzes feedback on customers, promotional programs, and environmental changes.
  • Resolves difficult problems and customer complaints.
  • Maintains relationships with key customers.
  • To manage and lead ad-hoc projects that is assigned.


  • Ability and desire to sell medical devices
  • Excellent communication skills
  • Resilience/ability to cope with rejection
  • High degree of self motivation and ambition
  • Possesses the skills to work both independently and as part of a team
  • The capability to flourish in a competitive environment
  • Self-discipline in job responsibilities
  • Fresh graduates are welcome to apply