Global Trade Controls (GTC), Digital Process Manager (1 of 2)

Auris Health

Auris Health

New Brunswick, NJ, USA
Posted on Wednesday, July 26, 2023


Johnson & Johnson Health Care Systems Inc. (JJHCS), part of Johnson & Johnson Family of Companies, is recruiting for a Global Trade Controls (GTC) Digital Process Manager.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, supply chain, business services, and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. JJHCS also engages with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop innovative solutions that improve patient care and access. CareAdvantage, Johnson & Johnson Family of Companies, is offered through Johnson & Johnson Health Care Systems Inc. Its Supply Chain Optimization capability is provided for Johnson & Johnson Medical Devices Companies products.

The GTC Digital Process Manager is responsible for leading and/or completing day to day project deliverables to support implementation of GTC technology with initial focus on export controls and trade sanctions capabilities. In this role, the GTC Digital Process Manager drives the implementation of new/improved digital global trade processes across the Pharmaceutical and Medical Technology Segments in collaboration with cross functional partners.

Key Responsibilities:

  • Map compliance processes to align with digital solutions across global trade compliance workstreams, with an initial focus on export controls and trade sanctions capabilities.
  • Ensure global trade processes and data requirements are integrated into digital solutions.
  • Document trade-offs and prioritize business requirements to achieve Export Controls and Trade Sanctions (“ECTS”) program objectives while optimizing cost and improving efficiency.
  • Participate in sprint planning, design and testing and perform solution demos to team members.
  • Support creation and execution of testing scenarios and drive resolution of post release technical issues.
  • Build and maintain training materials, control documentations and communications.
  • Ensure that systems meet company standards for security, compliance and data requirements.
  • Serve as a project manager ensuring timely execution of project deliverables in collaboration with project core team members and actively handle the project risks, actions, issues, decisions and escalations.
  • Drive continuous improvement across global trade digital processes workstreams.
  • Handle 3rd party software provider master service agreements and purchase orders.



  • A minimum of Bachelor’s Degree is required.
  • Business Administration, Supply Chain Management or related field is preferred.

Experience and Skills:


  • Minimum of 8 years of relevant work experience.
  • Minimum of 3 years in the global trade compliance/global trade operations industry.
  • Shown understanding of global trade business processes and translation into systems requirements.
  • Experience with project management and system implementations.
  • Demonstrated communication skills to achieve understanding of technical solutions to a diverse audience.
  • Shown high level of attention to details.
  • Proficiency in English including verbal and written communication.


  • Knowledge of Agile and Design-Thinking principles.
  • Experience implementing global trade export controls and trade sanctions solutions.
  • Healthcare industry knowledge and experience.
  • Knowledge of intelligent automation and/or new technologies.


  • This role may require up to 10% of domestic and/or international travel.
  • This role can be based in any J&J location in North America with considerations given to Markham, Ontario Canada.

The anticipated base pay range for this position is $97,000 to $166,750. In the Bay Area, the anticipated base pay range for this position is $111,200 to $191,820.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing, and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive, and accessible work environment where all employees can achieve their potential.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .