Assistant Manager, Deliver
Auris Health
Description
1. Principal Duties and Responsibilities (General Summary , essential functions and authorities, etc.)
主要工作职责(基本概况,主要功能,权限等)
Implement Deliver China strategies to manage warehouse for Medical Device
Build up effective connection with internal stakeholders, to understand the business needs and fulfill unmet business request with end to end and growth mindset
Ensure smooth operations in warehouse, to fulfill the request from the internal and external customers with excellent order processing under clear KPIs defined (OTIF-D, etc.)
Ensure the high level of productivity and the optimized utilization of manpower, space, equipment and materials
Capacity analysis and operational insights in S&OP review with internal key stakeholders, be responsible for logistics planning in warehouse
All type customer orders’ handling and service complaint handling
3PL Management with all KPIs’ owner
Budget control for warehouse activities, identify & deliver cost improvement program, ensure better cost-to-serve continuously
Be responsible for operational compliance management (EHSS, Quality, regulatory and SOX)
Coach and develop the warehouse operation team onsite. Set high performance bar and improve performance to ensure team members are qualified and competent
To implement other jobs required by the line manager
Other responsibilities defined in written procedures.
流程中规定的其它职责。
Complete adherence to local legislation and guidelines and implementation of company policies and procedures
Cross function collaboration to ensure a high level customer satisfaction
Keep documentation for warehouse operation and service complaint handling per GOP/SOP
Qualifications
Basic Requirement, including Education and/or Knowledge and/or Training and/or key Relevant Experience required.
基本任职资格(包括教育背景和/或知识和/或培训和/或相关工作经验)
- Experience
Rich job experience in warehouse management, including automation, efficiency improvement, etc
Experience in Healthcare industry and MD&D industry is preferred
Several years of experience in people management
Fluent English communication in both oral and writing
Solid project management experience is highly preferred
- Education
College degree, preferably with background in SCM