Employee & Labor Relations Manager

Auris Health

Auris Health

Mexico City, Mexico
Posted on Tuesday, September 12, 2023


At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities, and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body, and environment within reach of everyone, everywhere. Every day, our more than 140,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity.

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

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At Janssen, we never stop working toward a future where disease is a thing of the past. We’re the Pharmaceutical Companies of Johnson & Johnson, and you can count on us to keep working tirelessly to make that future a reality for patients everywhere, by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart. We focus on areas of medicine where we can make the biggest difference: Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience, Oncology, and Pulmonary Arterial Hypertension. Visit us: www.janssen.com

At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible. For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalized.

We are searching for the best talent for Employee & Labor Relations Manager to be in Ciudad de Mexico

Purpose: The Manager, Employee & Labor Relations (ER/LR) is responsible for delivering Employee Relations and Labor Relations Services within a country or cluster of countries.

You will be responsible for :

· Manage assigned operational activities to achieve target key performance indicators, operational level agreements and service levels.

· Ensure timely and compliant handling of all assigned grievance, discipline and policy interpretation requests and provide advice and counsel to ER/LR Specialists.

· Conduct collective bargaining agreement negotiations and contract administration

· Be the focal point for labor relations matters at the manufacturing plant.

· Drive direct interventions with Managers and employees on most sensitive cases and or escalations.

· Stay current on country (countries) employment and labor practices.

· Ensure workplace policies are current and in compliance with applicable local laws and notify management of regulatory changes.

· Develop ER/LR policies for a region or a country.

· Attend hearings at Courts, the Ministry of Labor and other government agencies.

· Deliver ER/LR training for ER professionals, BUHR and People Leaders.

· Deliver ER/LR change and communications work, including, but not limited to, stakeholder management.

· Develop staff capability, knowledge, skills and understanding of the country or countries and work locations by organizing frequent functional/operational training and knowledge sharing activities for members of the team.

· Conduct environmental scans and participate in significant workplace events (such as the planning and execution of RIF’s, M&A’s, etc. at the cluster/country level).

· Understand the Key Performance Indicators and operational metrics that are critical to managing service delivery in order to achieve Service Level Agreements and meet customer service standards.

· Interpret and translate business metrics into insights.

· Make recommendations on continuous improvement opportunities to enhance provision of services by reviewing and providing feedback on operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.

· Prepare written reports, communications and other documents supporting assigned work.


· A minimum of a Bachelor’s Degree is required.

· A minimum of 6 years progressive HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management.

· Strong Labor Relations and change management background.

· Strong leadership skills; operates as a global leader with understanding and appreciation for regional differences.

· Ability to establish a culture focused on speed, accountability and continuous improvement while building employee-centric repeatable and sustainable processes.

· Relationship management, coaching and collaboration skills, with leaders at all levels and key stakeholder