At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Proven experience managing and organizing content within SharePoint (required), with familiarity in other collaboration or document-sharing platforms (e.g., Salesforce, Intralinks) considered a plus.
• Ability to analyze data and prepare clear, accurate reports to support product and platform performance tracking.
• Experience leveraging AI-driven tools and process automation to streamline workflows and enhance product related resource delivery.
• Strong attention to detail with a focus on accuracy and consistency in documentation and product related resources.
• Excellent written and verbal communication skills for creating clear documentation and delivering training content.
• Ability to work effectively with cross-functional teams, including commercial, technology, and operations.
• Ability to manage multiple priorities and deliver high-quality outputs within deadlines.
• Experience supporting large-scale projects or platform enhancements, including coordinating tasks, timelines, and stakeholder deliverables.
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

Education

• Degree level or equivalent

Responsibilities

The Commercial Product Management Analyst will play a key role in supporting the Product Infrastructure function by ensuring the commercial product ecosystem that underpins Moody’s Ratings is well-documented and effectively supported. The role focuses on maintaining product documentation, developing training and user resources, managing internal knowledge repositories, and supporting enhancements to client-facing platforms. In addition, the successful candidate will contribute to analytics and reporting to identify opportunities for improvement and assist with innovation initiatives, including AI-driven tools and process automation, while providing guidance to commercial teams to improve product usability and client engagement.

• Maintain and update Moody’s Ratings product documentation, process guides and internal procedures to ensure accuracy and consistency.
• Support the development and delivery of training programs for commercial teams to enhance product knowledge and usability.
• Support risk and compliance activities, including risk assessments, control testing, and audit preparations.
• Assist in managing and enhancing client-facing platforms (e.g., IssuerFocus, Intralinks).
• Maintain, organize, and continuously improve internal knowledge repositories (e.g., SharePoint sites) to provide commercial teams with quick access to accurate, up-to-date product information.
• Collaborate with technology teams to test and validate platform changes before deployment.
• Contribute to analytics and reporting on external-facing platforms and Moody’s Ratings products to assess usage, client engagement, and identify opportunities for enhancement.
• Assist in managing the product innovation pipeline, including gathering feedback from stakeholders to identify opportunities for product enhancements, process automation and AI-driven solutions.
• Support development of frameworks and tools (e.g., AI solutions) that enhance product knowledge and operational efficiency.
• Partner with commercial teams, technology, and operations to ensure smooth implementation of processes and platform enhancements.
• Participate in cross-functional projects to implement product infrastructure enhancements.

About the Team

Our Commercial Product Management team is responsible for designing and managing Moody’s Ratings’ commercial product ecosystem. We ensure products are governed by clear standards, supported by robust digital platforms, and continuously enhanced through innovation and analytics. By joining our team, you will contribute to exciting work in areas such as governance, technology enablement, and AI-driven solutions.

#LI-Hybrid

Annual base salary gross: 32,500 EUR to 51,900 EUR. Applicable to Lithuania candidates: The base salary range represents the low and high end of the Moody’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies. The salary is one component of Moody’s total compensation package for employees. Other rewards and benefits include the following: Medical, Personal Accident, Life Insurance and Time Off.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.