About Caper

Caper (跃氪) is a pioneering company in retail automation technology under Instacart, a North American NASDAQ-listed company. As its core smart hardware brand, Caper is committed to redefining the shopping experience through groundbreaking product design and engineering innovation.

Our flagship product, the Caper Smart Cart, stands as a benchmark for embodied AI technology applications. To achieve seamless and reliable autonomous shopping functionality, we integrate AI vision systems, high-precision sensors, and advanced visual-language model (VLM) algorithms.

The Caper Smart Cart has successfully served both North American and global markets, including dozens of top-tier retail brands such as the top 3 supermarket giants in North America, demonstrating the excellence of our technology and product design. Backed by our parent company Instacart—a global leader in online fresh grocery delivery with over a decade of experience serving 600+ retail brands and 55,000+ stores across North America—Caper benefits from unparalleled market insights, technical resources, and large-scale implementation platforms, providing engineers with vast opportunities to tackle real-world complex challenges.

Welcome to visit our official website: caper.ai

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About the Role

1. Organize the development and updating of the company's reliability strategy, including setting reliability targets, selecting reliability testing and evaluation methods, and developing reliability improvement plans.
2. Establish reliability design standards and reliability testing standards for key components.
3. Ensure the execution and completion of reliability planning for the lifecycle of key structural components.
4. Participate in reliability‑related R&D activities for key structural parts (injection‑molded housings, vehicle bodies, etc.), including design, design reviews, and reliability process setup.
5. Conduct reliability research and analysis on new technologies, new materials, and new manufacturing processes.
6. Develop corresponding reliability design standards and reliability testing standards for key components.
7. Guide the execution of reliability engineering, including product or system reliability testing, failure simulation and failure analysis, and reliability assessment, to ensure reliability targets are met.
8. Cross‑functional collaboration and process optimization: work with design, validation, and supply chain teams to embed reliability requirements into the new product development process.
9. Customer and quality management: handle customer reliability complaints, perform root‑cause analysis using the 8D methodology, and implement corrective actions.
10. Lead customer audits, prepare documentation, follow up on nonconformity corrections, and maintain compliance with ISO 9001/ISO 17025 systems.
11. Organize and deliver reliability training to improve employees' reliability awareness and skills, and promote a strong reliability culture within the company.

About You

1. Bachelor’s degree or above in materials science, mechanical engineering, or related fields.
2. More than 8 years of experience in structural component development; familiar with relevant industry standards and able to apply them effectively.
3. Proficient in reliability engineering theory, reliability design methods and tools, reliability data analysis methods, and commonly used analytical tools.
4. Strong system‑level design thinking and process awareness; able to propose practical solutions or constructive suggestions when dealing with complex problems.
5. Able to establish industry‑leading reliability design, testing, and validation standards.
6. Strong problem‑solving ability and innovative thinking; capable of addressing complex reliability challenges.
7. Strong cross‑disciplinary communication and cross‑department collaboration skills; proactive, meticulous, and with high professional integrity.
8. Experience in building and certifying quality systems; familiar with DOE, FMEA, Six Sigma, 8D, and statistical tools such as JMP; familiar with the five core tools (APQP, PPAP, FMEA, MSA, SPC).

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We offer a competitive salary package:

At Caper, the total compensation consists of base salary and equity in the form of RSUs (Restricted Stock Units). The job description shows only the base salary component, but we will additionally offer additional stock rewards from our parent company, Instacart. As a publicly traded company in the U.S., Instacart's stock can be directly traded on the market and holds potential for appreciation.

Caper has our own salary philosophy. The final salary of an offer will have a direct connection with the candidate's experience and skill level presented during the interview.

What benefits we aim to provide:

New employees can enjoy 10 days of paid annual leave, 10 days of paid sick leave, and male employees will have an additional 4 weeks of paid paternity leave.

Annual learning fund, annual personal living fund, annual team building activities, health & medical coverage, and more.

Who should join us!

We are looking for driven individuals who thrive in a fast-paced engineering/product environment, are passionate about product and improving team performance, and feel comfortable pushing the limits of what is possible.

We welcome every individual who is direct and open to facilitate our adorable no-political culture.

Every day we solve incredibly complex problems to create an experience for our users that is absolutely magical. Join us!

About Caper

Caper (跃氪) is a pioneering company in retail automation technology under Instacart, a North American NASDAQ-listed company. As its core smart hardware brand, Caper is committed to redefining the shopping experience through groundbreaking product design and engineering innovation.

Our flagship product, the Caper Smart Cart, stands as a benchmark for embodied AI technology applications. To achieve seamless and reliable autonomous shopping functionality, we integrate AI vision systems, high-precision sensors, and advanced visual-language model (VLM) algorithms.

The Caper Smart Cart has successfully served both North American and global markets, including dozens of top-tier retail brands such as the top 3 supermarket giants in North America, demonstrating the excellence of our technology and product design. Backed by our parent company Instacart—a global leader in online fresh grocery delivery with over a decade of experience serving 600+ retail brands and 55,000+ stores across North America—Caper benefits from unparalleled market insights, technical resources, and large-scale implementation platforms, providing engineers with vast opportunities to tackle real-world complex challenges.

Welcome to visit our official website: caper.ai

-----------------------------------------------------------------------------

About the Role

1. Organize the development and updating of the company's reliability strategy, including setting reliability targets, selecting reliability testing and evaluation methods, and developing reliability improvement plans.
2. Establish reliability design standards and reliability testing standards for key components.
3. Ensure the execution and completion of reliability planning for the lifecycle of key structural components.
4. Participate in reliability‑related R&D activities for key structural parts (injection‑molded housings, vehicle bodies, etc.), including design, design reviews, and reliability process setup.
5. Conduct reliability research and analysis on new technologies, new materials, and new manufacturing processes.
6. Develop corresponding reliability design standards and reliability testing standards for key components.
7. Guide the execution of reliability engineering, including product or system reliability testing, failure simulation and failure analysis, and reliability assessment, to ensure reliability targets are met.
8. Cross‑functional collaboration and process optimization: work with design, validation, and supply chain teams to embed reliability requirements into the new product development process.
9. Customer and quality management: handle customer reliability complaints, perform root‑cause analysis using the 8D methodology, and implement corrective actions.
10. Lead customer audits, prepare documentation, follow up on nonconformity corrections, and maintain compliance with ISO 9001/ISO 17025 systems.
11. Organize and deliver reliability training to improve employees' reliability awareness and skills, and promote a strong reliability culture within the company.

About You

1. Bachelor’s degree or above in materials science, mechanical engineering, or related fields.
2. More than 8 years of experience in structural component development; familiar with relevant industry standards and able to apply them effectively.
3. Proficient in reliability engineering theory, reliability design methods and tools, reliability data analysis methods, and commonly used analytical tools.
4. Strong system‑level design thinking and process awareness; able to propose practical solutions or constructive suggestions when dealing with complex problems.
5. Able to establish industry‑leading reliability design, testing, and validation standards.
6. Strong problem‑solving ability and innovative thinking; capable of addressing complex reliability challenges.
7. Strong cross‑disciplinary communication and cross‑department collaboration skills; proactive, meticulous, and with high professional integrity.
8. Experience in building and certifying quality systems; familiar with DOE, FMEA, Six Sigma, 8D, and statistical tools such as JMP; familiar with the five core tools (APQP, PPAP, FMEA, MSA, SPC).

-----------------------------------------------------------------------------

We offer a competitive salary package:

At Caper, the total compensation consists of base salary and equity in the form of RSUs (Restricted Stock Units). The job description shows only the base salary component, but we will additionally offer additional stock rewards from our parent company, Instacart. As a publicly traded company in the U.S., Instacart's stock can be directly traded on the market and holds potential for appreciation.

Caper has our own salary philosophy. The final salary of an offer will have a direct connection with the candidate's experience and skill level presented during the interview.

What benefits we aim to provide:

New employees can enjoy 10 days of paid annual leave, 10 days of paid sick leave, and male employees will have an additional 4 weeks of paid paternity leave.

Annual learning fund, annual personal living fund, annual team building activities, health & medical coverage, and more.

Who should join us!

We are looking for driven individuals who thrive in a fast-paced engineering/product environment, are passionate about product and improving team performance, and feel comfortable pushing the limits of what is possible.

We welcome every individual who is direct and open to facilitate our adorable no-political culture.

Every day we solve incredibly complex problems to create an experience for our users that is absolutely magical. Join us!