Customer Service Sales Engineer

Cerulean
Cerulean

Sales & Business Development, Customer Service · Full-time

Hungary

Posted on Nov 12, 2026

About the Company

FlexLink is a leading organization headquartered in Gothenburg, Sweden, has operating
units in 26 countries and is represented in more than 60. We are a leading provider of
high-end solutions to manufacturing industries such as food, beverages, tissues,
personal care, pharmaceutical, automotive, batteries and electronics.
Our business portfolio encompasses a wide range of innovative solutions in automated
production flows, with conveyor design, custom conveyor engineering, and software
support to manage the information flows in a production process to match the material
movement. Working closely with our global customers, we strive to provide state-of-the-
art solutions that deliver production efficiency and enable sustainable manufacturing
today and tomorrow.

FlexLink Hungary, based in Budapest, is a leading provider of conveyor technology
solutions for packaging across industries. We specialize in automation and material flow
solutions, helping businesses improve efficiency and productivity.
For more detailed information about FlexLink and its comprehensive business
landscape, please visit www.flexlink.com.
FlexLink is part of Coesia, a group of innovation-based industrial and packaging
solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 36 countries with 20 different companies and employs over 8,000 people as of 2023.

About the Role

Service Project Manager is responsible for gaining, handling, and delivering service Opportunities: modifications,
modernizations, line audits, warranty, spare parts & preventive maintenance. This person will be responsible for
proactive sale of Service’s products and services and for preparation of technical and price offers.
Service Project Manager is also responsible for executing service’s projects in a manner that FlexLink deliver the
project: on time, within budget and with high level of customer satisfaction.
Main responsibilities:
 Maintaining regular business relationships with customers, advising and keeping high level of customer
satisfaction
 Preparing service’s Quotes and calculations;
 Solving problems related to assembly, product flow, line functionality or in the event of customer complaints;
 Recognizing and fulfilling service’s needs signalized by Customers;
 Project execution, coordination, planning and supervising installation at the Customer;
 Controlling and reporting results for projects, analyzing accounting entries for project costs and their deviations
from budget assumptions;
 Providing technical consultation during project implementation, planning and support of production and
installation;
 Ensuring the highest quality of products and all operational activities in accordance with FlexLink standards to
achieve the highest customer satisfaction;
 Support and cooperation with Sales, Finance, Marketing, Applications and Customer Care departments;
 Reporting in CRM according to FlexLink standards and on time;
 Reporting in SAP according to FlexLink standards and on time;
 Asking for quotations from external suppliers and recalculate it for Customer Quotation needs;

What You Need to Be Successful

 Open & honest
 Communication at excellent level
 Negotiation skills
 Presentation skills
 Project Management
 Customer focus
 Service Orientation
 Going for quality in everything he/she does
 Ability and availability for domestic and business trips (over 50% of working time);
 English language on level B1 / B2 or higher

Our Offer

At FlexLink, we ensure that our employees feel comfortable, valued, and motivated. We
offer:
 Flexible working hours and hybrid work options
 A full-time employment contract
 A rich benefits package, including:
o Private medical care
o Life insurance
o Company car – also for private use
o SZÉP Card
o Employee referral program
o On-site parking

Coesia is an equal opportunity employer. We believe in fair, merit-based recruitment and assess all candidates exclusively on the basis of their qualifications, skills, experience and suitability for the role.

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