GAQ126R29

The Real Estate & Workplace Senior Workplace Specialist will lead Databricks' Sao Paulo Office Operations, with full responsibilities for the office and other Latam Regions. You will help develop strategies and implement tactical solutions to support Databricks' exponential growth across the region.

This is an exciting opportunity to grow our support team and manage important third-party relationships that will be the backbone of our growth. This region has over 100 employees and plans to expand. You may be required to travel to other office locations.

Outcomes

• Deliver the best in class customer service.
• Plan support for internal events/training/hack days as well as company happy hours
• Oversee front-of-house activities such as visitor and security management, food and beverage programs, mailroom and deliveries, and office supply management.
• Guide all facilities and workplace operations to achieve an exceptional environment that manifests and deepens company culture in our workplaces.
• Ensure a coverage model that supports day-to-day facilities requests are completed - work as a part of the REW team to follow standards and critical measures to ensure a consistent level of support
• To ensure the highest quality solutions, maintain strong relationships with internal stakeholders (EAs, team leaders) and partner teams (HR, IT, Finance, and property management), as well as external vendor services.
• Work on special projects as a part of the global REW team
• Stay current with all applicable local regulations and ability to maintain reporting documentation in compliance, including customs agents and, brokers for import and export logistics

• Help develop, improve and document consistent operational processes such as: Oversee regular office maintenance programs- safety protocols and emergency response, asset management, janitorial, patch & paint and safety equipment etc
• Coordinate with multiple offices in the greater LATAM Region with some travel requirements

Requirements

• In-depth knowledge of Real Estate Policy in Brazil and Greater LATAM Region
• At least five years of Facilities management experience with responsibility for operations and service delivery
• Good communication skills and the ability to draft office communications
• Proven organizational skills, managing multiple work streams and projects
• Customer focussed attitude - ensuring consistently high-quality resolutions
• Financial and budget experience, including sourcing/procuring goods or services and following procurement best practices
• Multi-Language fluency in Portuguese, English, and Spanish