The Commercial Operations Manager/Director (depending on seniority) will drive Fertilo’s ex-US commercialization strategy, expanding its adoption in key global markets where the product is currently approved, including Japan, Australia, Latin America, MENA, and Southeast Asia. This role will oversee clinical partnerships, pilot programs, and market penetration while establishing processes for long-term commercial success. You will serve as the primary liaison between Fertilo and clinic partners, managing the end-to-end onboarding and operational process to create case studies of successful adoption, early evidence of traction, and valuable insights ahead of our US market launch.

Key Responsibilities

• Process Design & Optimization: Develop and manage the complete operational pathway from initial clinic engagement, mutual diligence, staff education, and training to ongoing support and clinical data collection.
• Market Expansion & Client Engagement: Grow Fertilo’s adoption from a handful of clinics to approximately a dozen clinics within six months in approved markets, including Japan, Australia, MENA, and LATAM.
• Pilot Monitoring & Data Publication: Oversee commercial pilots, collect clinical data, and publish results to provide a compelling basis for transitioning clinic partners into future happy paying customers.
• Stakeholder Collaboration: Coordinate with internal teams (embryology, medical, finance, legal) and regional BD leads to streamline clinic onboarding, ensure regulatory compliance, and support local sales initiatives.
• Proof of Concept & Market Learnings: Create case studies of successful clinic adoption, improve the onboarding process, and identify key learnings to refine our approach ahead of US commercialization.
• Customer Satisfaction & Relationship Management: Maintain high levels of customer satisfaction, ensuring clinic partners have the tools and resources needed for successful adoption and positive patient outcomes.
• Early Sales: Act as a company ambassador and spokesperson at events, engaging confidently with clinic representatives and pitching Fertilo’s benefits. Organize and participate in company events, present company products, and distribute brochures, explaining key scientific and clinical data and Fertilo’s unique value propositions.
• Marketing Materials: Collaborate with the team to create and refine documentation and marketing materials targeted at key stakeholders, ensuring clear communication of Fertilo’s scientific and clinical advantages.

Qualifications

• Experience: 5+ years in operations, preferably within biotech, consulting, medical devices, or fertility industry sectors, with experience in ex-US markets.
• Industry Knowledge: In-depth understanding of IVF, egg-freezing technologies, and the global fertility market landscape and passion to learn more.
• Skills: Exceptional project management skills, data analysis, and process optimization expertise; ability to develop and execute operational strategies in international contexts.
• Communication: Strong interpersonal skills, able to communicate complex information to diverse stakeholders, including clinical staff, regulatory bodies, and internal teams.
• Flexibility & Travel: Willingness to travel to clinics worldwide as needed, with an eagerness to dive into the operational and clinical nuances of the fertility sector.
• Location: Based in Austin, Texas, with periodic travel to NYC and globally as required.
• Driven, hard-working, flexible working hours, able to work in a fast-paced environment, passionate about the space and the potential impact.

Company Summary

Gameto is a pioneering biotechnology company focused on women’s health, co-founded by Dina Radenkovic, a physician-turned-entrepreneur, and Martin Varsavsky, a serial entrepreneur and fertility innovator.

Our cell engineering platform—developed in partnership with Harvard University’s Wyss Institute and Professor George Church’s lab at Harvard Medical School—is designed to advance treatments for menopause, infertility, and other diseases affecting the female reproductive system. Our approach is setting new benchmarks for therapeutic development, surpassing traditional models.

With $73 million raised in Series A and B funding from Insight Partners, Future Ventures, RA Capital, Two Sigma Ventures, and others, Gameto is committed to advancing women’s health through bold and transformative science. Gameto was recently awarded $10M as part of First Lady Jill Biden’s ARPA-H Sprint for Women’s Health initiative to accelerate the company’s menopause program.

Read about us in: MIT Technology Review, The New Yorker, The Boston Globe, and Stat News.

Our Values and Commitment to Diversity

At Gameto, we foster an inclusive, mission-driven environment where kindness, collaboration, and authenticity are at the core of our work. We value diversity and are committed to creating an equitable workplace. We do not discriminate based on race, religion, gender, sexual orientation, national origin, age, marital status, veteran status, or disability status.