Job Description

Tenant Research Director

About Domain and CoStar Group

Domain is one of Australia’s leading property marketplaces, connecting millions of people with the homes, insights, and data they need to make confident property decisions. Our portfolio includes Domain, Allhomes, and Commercial Real Estate (CRE) platforms.

In 2025, Domain was acquired by CoStar Group (NASDAQ: CSGP), a global leader in real estate data, analytics, and marketplaces. This marks a significant step in our growth, combining Domain’s local expertise with CoStar’s global scale, technology, and innovation.

As a challenger brand in a highly competitive market, Domain continues to grow rapidly—reaching 7–9 million Australians each month and unlocking new opportunities across residential and commercial property.

CoStar Group brands include; Homes.com, Apartments.com, CoStar, Loopnet.com, OnTheMarket, Bureaux Locaux, Matterport, Domain, AllHomes and more.

Quick facts; CoStar Group has >8K employees, was founded 39 years ago, and has 84 offices in 13 countries.

About the Role, Accountabilities & Outcomes

The Tenant Research Director provides strategic leadership to a team of Tenant Research Managers and their teams, delivering comprehensive and accurate commercial real estate data to CoStar clients.

This role owns data quality, research activity, and stakeholder relationships across the assigned market or region. It requires strong engagement with internal and external stakeholders, alongside a deep understanding of market drivers, to continuously improve data quality, client relationships, revenue, and retention.

As a leader and mentor, the Tenant Research Director develops high-performing teams by providing clear direction, coaching, and knowledge sharing. The role champions a culture of trust, accountability, and collaboration, driving engagement, retention, and high performance. This includes ownership of talent development through effective communication, regular feedback, and structured performance management.

Essential Functions

• Contribute to the strategic leadership of Research Headquarters, ensuring consistent delivery of performance and professional standards

• Oversee market and regional activity to maximise team productivity, efficiency, and performance

• Ensure data is accurately captured, validated, and published in a timely manner, with effective use of all available information sources

• Drive continuous improvement in data coverage, accuracy, and depth through innovative research approaches and strong market engagement

• Build and maintain strong relationships with clients and industry stakeholders through events, meetings, and collaboration with Sales

• Partner closely with Sales teams to ensure a coordinated approach to client engagement and market insights

• Recruit, mentor, and develop high-performing Tenant Research Managers, ensuring consistent capability building across the team

Skills and Qualifications

• Bachelor’s degree or higher required; ideally in business management, real estate, economics, finance, or a related discipline

• Proven leadership ability and the experience of managing large teams in complex environments; success building strong, collaborative teams geared towards results

• Ability to articulate and execute corporate strategy; good financial awareness and experience of working within budgets

• Results oriented - ability to prioritize, drive and achieve results through self and others while working to deadlines under pressure

• Excellent problem solving, research and analytical skills; attention to detail, objectivity and the ability to think strategically

• Experience of coaching and mentoring others in their professional growth and development

• Confident personality with the ability to interact at all levels with both internal and external stakeholders

• Proficiency in MS Office, including strong Excel skills

Why Join Us

• Be part of a global leader in property technology and data, shaping the future of real estate intelligence

• Work with cutting-edge tools and high-impact teams where your work genuinely makes a difference

• Grow your career in a high-performing, collaborative environment

• Up to 20 weeks paid parental leave for primary carers

• Wellbeing leave to support you when it matters most

• Ongoing development through leadership programs and LinkedIn Learning

We don’t just talk, we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities, and turn them into realities.

What's Next?

We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our Talent Partners will reach out, so keep your phone handy! We're genuinely excited about the chance to work together and make a meaningful impact.

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing