Company Overview:

MavenAGI is on a mission to reimagine enterprise customer experience, starting with support. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.

Team:

Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.

Position Overview:

As a Solutions Engineer at Maven AGI, you will be a critical member of our sales team, working closely with account executives and clients to drive the adoption of our AI solutions. Your role will involve understanding customer challenges, designing tailored solutions, and demonstrating how our technology can deliver tangible business value. This position demands a combination of technical acumen, sales skills, and a passion for helping customers succeed.

What You’ll Do:

• Pre-Sales Support: Partner with account executives to identify customer needs, present solutions, and drive the sales process from initial contact through to deal closure.
• Solution Design: Work collaboratively with the sales and product teams to develop customized solutions that address specific customer pain points and deliver measurable ROI.
• Technical Demos: Lead technical demonstrations, proof-of-concept exercises, and product trials, showcasing the capabilities of Maven AGI's solutions in real-world scenarios.
• Customer Interactions: Engage with customers to understand their business goals and technical requirements, acting as a trusted advisor throughout the sales cycle.
• Light Coding: Develop and modify scripts or small applications to demonstrate product features or support integrations during the sales process.
• Proposal Development: Assist in crafting detailed proposals and technical documentation that clearly outline the benefits and implementation of our solutions.
• Feedback Loop: Gather insights from customer interactions to inform product development and improve our offerings, ensuring we continue to meet market demands.