MavenAGI is on a mission to reimagine enterprise customer experience, starting with support. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.

Team:

Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.

Position Overview:

We are seeking a highly skilled Product Manager with extensive experience designing and managing integrations directly with enterprise customers. This role requires deep technical expertise, the ability to understand customer needs, and a track record of translating requirements into scalable, enterprise-grade solutions. The ideal candidate has successfully delivered complex integrations throughout their career and thrives in fast-paced, collaborative environments.

What You’ll Do:

Customer-Centric Problem Solving: Engage with enterprise customers to understand their requirements and translate these into specifications for actionable engineering deliverables.
Integration Leadership: Lead the design, development, and delivery of integrations, ensuring compatibility with complex systems, APIs, and multi-tenant SaaS platforms.
Cross-Functional Collaboration: Partner with engineering, sales, customer success, and other stakeholders to prioritize and execute on key initiatives.
Product Strategy & Vision: Define and execute a multi-year product vision and roadmap for integration-heavy enterprise solutions.
Scalability & Performance: Ensure integrations are built to scale, maintaining high levels of reliability, performance, and security.
Technical Guidance: Provide input on architecture and feasibility while working closely with engineering teams to deliver high-quality solutions.
Hiring and Mentorship: Help build and grow the team, particularly focusing on recruiting and mentoring talent with expertise in integrations.
Continuous Improvement: Leverage customer feedback, market trends, and analytics to refine and enhance integration capabilities.