About Us
At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 500+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to millions of patients across nine African countries (Ethiopia, Gabon, Ghana, Malawi, Nigeria, Kenya, Rwanda, Uganda, and Zambia).

Position Description

We’re looking for a Data Analyst to support our internal BI professional services function and deliver ad-hoc reporting and business insights to internal and external customers. You will be responsible for maintaining and improving our reporting and metrics portfolio. You will work closely with a wide range of business professionals across mPharma to provide business insights, identify areas of improvement in our processes, and implement effective solutions. The successful candidate for this role will be a data enthusiast, an enthusiastic collaborator, a fast learner and an innovative thinker. This candidate is never satisfied with the status quo, follows up, gets things done, and has the ability to thrive in a fast-paced, data-centric and ever-changing analytics environment. This role reports to the Global Head of Data.

Key Responsibilities

• Collaborate with retail partners to produce accurate and actionable demand forecasts to ensure pharmacies in the Francophone West African region are always well stocked.
• Provide business units with critical insights and analysis to drive revenue growth, enhance productivity, and improve efficiency.
• Conduct data analysis across various product areas, including marketing, sales, finance, supply chain, health services, and more.
• Perform ad hoc analysis to help business units make informed decisions, identify opportunities, and detect patterns.
• Proactively interrogate the company’s data to identify opportunities for process improvement, revenue optimization, and cost savings
• Communicate effectively with the data team and other departments to continuously improve collaboration, ensuring productivity, efficiency, and alignment with customer interests.
• Develop and implement a system for analytics requests and prioritization to be used across the company.
• Establish and execute QA processes for data validation and functionality testing.
• Mentor and support the development of data analysts throughout the organization.
• Ensure strict adherence to data quality standards across mPharma.

Requirements

• 2-3 years of professional experience in data analysis.
• Proficiency in data analysis tools such as Excel, SQL, and/or Python.
• Strong written and verbal communication skills in both English and French.
• Solid experience with BI tools, development, and database management systems.
• Data-driven, passionate about metrics, and committed to continuously improving the quality and impact of your work.
• Proven ability to collaborate with and communicate effectively to non-technical stakeholders.
• Experience delivering analysis and insights through data visualization tools, preferably Metabase or Power BI.

If you think you are qualified for this role but don’t necessarily tick every box, please submit an application. The ‘perfect candidate’ doesn’t exist.