Our mission is to inspire entrepreneurs and shoppers to find something new. We buy great brands built on Shopify, unlocking liquidity for small business entrepreneurs looking to start new adventures. We manage nearly 50 brands with over 100,000 products across apparel, beauty, home goods, and electronics.

Our team of e-commerce experts and engineers uses our proprietary technology and tooling, and advantages from our size, to grow our brands at scale.

OpenStore was started in 2021 by top investor and operator, Keith Rabois, a former executive at PayPal, LinkedIn, and Square, and a co-founder of Opendoor. We are backed with $150M+ from world-class investors such as Atomic, Khosla Ventures, Founders Fund, General Catalyst, and Lux Capital.

ABOUT THE OPPORTUNITY:

The Warehouse Supervisor is a key leadership position in our Fulfillment Center, responsible for overseeing daily operations and ensuring efficiency, accuracy, and safety. You’ll manage and develop a team of associates while driving productivity and continuous improvement. Success in this role is defined by achieving operational goals, fostering a positive team culture, and maintaining high standards for customer satisfaction and employee engagement.

We are reinventing eCommerce and the future of niche brands and we want you to join us!

WHAT YOU'LL DO:

• Supervise, coach, and mentor a team of warehouse associates to meet daily operational targets.

• Plan, coordinate, and monitor all warehouse activities, including receiving, picking, packing, and shipping.

• Ensure adherence to best practices for safety, quality and productivity while meeting or exceeding service level agreements.

• Proactively identify and resolve operational challenges to maintain smooth workflows and minimize disruptions.

• Promote and enforce a safe work environment by ensuring compliance with safety programs and company policies.

• Monitor individual and team performance, provide regular feedback, and implement corrective actions when necessary.

• Oversee inventory management processes to maintain accurate records and proper stock levels.

• Work closely with company leadership to align on daily and weekly operational goals.

• Identify opportunities to streamline processes, reduce costs, and improve overall efficiency.

• Spend your time on the warehouse floor, leading by example and addressing real-time challenges.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

WHO YOU ARE:

• You take ownership. You are comfortable driving projects end-to-end that execute and eliminate blockers, helping you and the company move fast with confidence. You know when to raise your hand and ask for help.

• You communicate and collaborate effectively. You know how to deliver the right message to the relevant audience at the appropriate level of detail. You co-create solutions that are better than the sum of individuals’ ideas.

• You can work through ambiguity. Your experience will enable you to focus on the elements that matter most and drive clear insights that inform the team’s priorities.

• You are analytically rigorous. You have a deep bias towards using data and analyses to drive decisions. Your second language is performance KPIs and you know your numbers and the inputs needed to continue improving those KPI metrics.

WHAT YOU HAVE:

• At least 2 years of leadership experience in a warehouse or fulfillment environment is required.

• Proven ability to supervise, coach, and motivate a diverse team in a fast-paced setting.

• Familiarity with warehouse processes, inventory management systems, and safety protocols.

• Strong analytical and decision-making skills to address operational challenges effectively.

• Excellent verbal and written communication skills to interact with team members and cross-functional partners.

• Ability to stand, walk, lift (up to 50 lbs), and perform repetitive motions throughout the shift.

• Strong work ethic, punctuality, and dependability to ensure operational success.

• Willingness to adjust to changing priorities and work extended hours or shifts as needed.

• Strong focus on accuracy and quality to maintain high standards in operations.

OpenStore is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.