Software Architect - Remote



Software Engineering, IT
United States · Remote
Posted on Wednesday, September 13, 2023

Pager is revolutionizing the traditional healthcare journey and aims to serve as your "doctor in the family." As a virtual care collaboration platform, we provide a convenient, connected care experience that covers your health from all angles. Our goal is to simplify the healthcare decision-making process by enhancing accessibility, reducing costs, and making care straightforward and understandable.

Our platform merges hi-tech AI automation with hi-touch concierge services, creating an integrated, full-service experience. This includes triage, telemedicine, e-prescriptions, appointment scheduling, after-care follow-up, care advocacy, and customer service. Our omnichannel communications platform connects the healthcare ecosystem, bringing together a comprehensive care team of nurses, doctors, pharmacists, coordinators, advocates, and more in one place. We proudly serve over 23 million people across the United States and Latin America, partnering with leading payers, providers, and employers.

Position Overview:

As a Software Architect, you will play a pivotal role in shaping the technological landscape of our organization. Your expertise in cloud platforms, event-driven architecture, and database design will drive the creation of scalable and innovative software solutions that will continue to advance Pager’s technical capabilities. In this role, you will be at the forefront of translating business requirements into technical strategies, collaborating across teams, and ensuring the delivery of robust, high-performance applications.


  • Lead the design of software architectures that align with business goals and technical requirements. Drive the architectural vision while ensuring the adoption of best practices.
  • Apply your deep understanding of cloud platforms (GCP, AWS, Azure) to design cloud-native solutions that maximize performance, scalability, and cost-effectiveness.
  • Design and implement event-driven systems that facilitate seamless communication and data flow across services, ensuring adaptability to changing business needs.
  • Utilize your expertise in database design to create data management strategies that ensure data integrity, efficient querying, and optimal storage.
  • Collaborate seamlessly with cross-functional teams, including product and engineering teams, to translate business requirements into effective technical solutions.
  • Champion the architectural vision, aligning technical decisions with long-term business goals. Guide engineering teams towards scalable, maintainable solutions.


  • Bachelor's degree in Computer Science, Engineering, or related field; advanced degree is a plus.
  • At least 5 years of professional experience as a Software Architect, driving architectural decisions and leading software design.
  • Proficiency in cloud platforms such as GCP, AWS, and Azure, with hands-on experience in designing cloud-native solutions.
  • Strong understanding of event-driven architecture and its implementation in complex systems.
  • Extensive experience with database design and optimization, ensuring data integrity and efficient querying.
  • Proven ability to collaborate effectively across engineering and product teams, translating business needs into technical solutions.
  • Strong problem-solving skills and a solution-oriented mindset.
  • Experience in designing large architecture solutions with observability and scalability in mind.

What Sets You Apart

  • Architectural Visionary: Your ability to shape and guide the architectural direction sets you apart as a forward-thinking leader in software design.
  • Cloud Mastery: Your deep understanding of cloud platforms showcases your expertise in designing high-performing and scalable solutions.
  • Event-Driven Specialist: Your experience with event-driven architecture demonstrates your ability to create flexible and adaptable systems.
  • Database Expertise: Your proficiency in database design ensures the reliability and efficiency of our data management solutions.
  • Collaborative Mindset: Your success in collaborating across teams highlights your commitment to achieving collective goals.
  • Observability and Scalability: Your focus on observability and scalability ensures the delivery of resilient and high-performance applications.

In summary, your contributions will shape the future of Pager. If you're ready to thrive in an environment that values your expertise and empowers you to make a lasting impact, we encourage you to apply.

For Colorado, Nevada, and New York-based employment: In accordance with the Pay Transparency laws the pay range for this position is $170,000 to $215,000. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, and New York.

Offers are contingent upon the successful completion of a background check. This may include but is not limited to substance testing, education, employment, references, state and federal licensure and certifications, criminal history, Office of the Inspector General (OIG) and General Services Administration (GSA) exclusions checks.

At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.