Pager is revolutionizing the traditional healthcare journey and aims to serve as your "doctor in the family." As a virtual care collaboration platform, we provide a convenient, connected care experience that covers your health from all angles. Our goal is to simplify the healthcare decision-making process by enhancing accessibility, reducing costs, and making care straightforward and understandable.

Our platform merges hi-tech AI automation with hi-touch concierge services, creating an integrated, full-service experience. This includes triage, telemedicine, e-prescriptions, appointment scheduling, after-care follow-up, care advocacy, and customer service. Our omnichannel communications platform connects the healthcare ecosystem, bringing together a comprehensive care team of nurses, doctors, pharmacists, coordinators, advocates, and more in one place. We proudly serve over 23 million people across the United States and Latin America, partnering with leading payers, providers, and employers.

Position Overview:

We are seeking a highly skilled and experienced Full Stack Engineer with a strong focus on both backend and frontend development. Join our dynamic and innovative team at Pager and be at the forefront of architecting, developing, and maintaining cutting-edge cloud-based applications that leverage the power of platforms such as GCP, AWS, and Azure. Your expertise will drive the creation of scalable, robust, and high-performance software systems that deliver exceptional value to our customers.

Responsibilities:

• Utilize your extensive knowledge of cloud platforms to design and build applications that harness the strengths of cloud providers in order to optimize performance, security, and scalability in the cloud environment
• Take ownership of both frontend and backend development, crafting cohesive and seamless experiences for our users by leveraging your proficiency in modern frontend frameworks like React to contribute to the creation of user interfaces that delight and engage
• Design and implement RESTful APIs and event-driven architecture to facilitate efficient data flow and communication across services to ensure the reliability and resilience of our applications
• Demonstrate your skills in relational database design and optimization to guarantee that our applications store and retrieve data efficiently while maintaining data integrity
• Implement monitoring and observability practices to gain insights into application performance and identify areas for improvement while building applications with scalability in mind to prepare our systems for future growth
• Implement robust error handling strategies to enhance application resilience and user experience
• Lead the software development lifecycle for features, including planning releases and guiding them through QA, releasing to production, and maintaining both new and existing services
• Conduct thorough code reviews, providing constructive feedback to team members to ensure code quality, adherence to best practices, and continuous improvement
• Serve as a mentor to junior engineers, leading by example and guiding them towards adopting best practices and sound engineering principles
• Communicate technical terms and goals in a non-technical way to our cross-functional teams in order to align technical solutions with business goals
• Create engaging and responsive front-end interfaces using modern technologies like React, ensuring exceptional user experiences
• Collaborate closely with the infrastructure team to ensure seamless deployment, scalability, and optimal performance of our cloud-based applications

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience
• 5 years of professional experience in full stack software development, with a strong emphasis on cloud platforms (GCP, AWS, Azure)
• Proficiency in languages such as TypeScript, Java, Python, or similar
• Proficiency in frameworks such as Node.js, NestJS, Next.js, or similar
• Extensive experience designing and implementing RESTful APIs and event-driven architectures
• Strong frontend development skills implementing well-structured, efficient, and maintainable code using React and Storybook
• Work closely with UI/UX designers to translate design mockups and wireframes into functional user interfaces
• Solid understanding of relational database design and optimization techniques
• Experience with observability tools and practices for monitoring application performance
• Experience with Accessibility initiatives
• Experience with moving code through reviews, QA, releasing to production, and providing ongoing maintenance
• Experience in conducting comprehensive code reviews
• Proven track record of building scalable and robust applications
• Excellent problem-solving skills and ability to troubleshoot complex technical issues
• Effective communication skills and a collaborative mindset
• Prior experience in mentoring or leading a team is a plus

What Sets You Apart:

• Full Stack Proficiency: Your proficiency in both frontend and backend development, particularly with modern frameworks like React, will contribute to the creation of cohesive and user-centric applications
• Architectural Insight: Your ability to design RESTful APIs and implement event-driven architectures demonstrates your keen architectural insight, ensuring that our applications are efficient, scalable, and reliable
• Observability Champion: Your experience with observability tools and practices will empower you to build applications that are not only functional but also highly observable and responsive
• Commitment to Excellence: Your dedication to crafting high-quality, scalable, and robust applications will ensure the delivery of exceptional software solutions to our clients

In summary, your contributions will shape the future of Pager. If you're ready to thrive in an environment that values your expertise and empowers you to make a lasting impact, we encourage you to apply.

For Colorado, Nevada, and New York-based employment: In accordance with the Pay Transparency laws the pay range for this position is $120,000 to $149,000. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, and New York.

Offers are contingent upon the successful completion of a background check. This may include but is not limited to substance testing, education, employment, references, state and federal licensure and certifications, criminal history, Office of the Inspector General (OIG) and General Services Administration (GSA) exclusions checks.

At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.