Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America.

We believe that healthcare should work for everyone. We believe that it’s too important to be as cumbersome and difficult as it is. And we believe that there is a better way to deliver a simplified, more meaningful healthcare experience for all – one that we’re determined to enable.

A core responsibility of this role will be bringing innovative well-being and care solutions to market – which includes the product life cycle from strategy, ideation through build, delivery, and ongoing value validation. Working with internal and external stakeholders, we will ensure Pager Health is perceived as innovative, effective, and the partner of choice when it comes to engaging consumers and helping them along their healthcare journeys.

Product Management partners very closely with Sales, Client Success, Marketing, Operations, Clinical and Technology. To be effective, the Product Manager must thoroughly learn the products and be able to convey complex concepts in relatively simple terms. This role reports to the Director of Product.

Responsibilities:

Owning the product lifecycle for assigned products and features
Manage and own multiple product solutions to deliver effectiveness, efficiency, superlative experiences, and innovation
Ensure external and internal stakeholders understand the company's products and value proposition
Work with end-users and internal stakeholders to identify opportunities for product improvements
Increase revenue opportunities through growth in features, use cases, and markets for product vertical
Increase operational efficiency and effectiveness within the product vertical

Essential Functions:

Serve as the leader of your domain and supporting features and services:

Develop unparalleled familiarity with the markets we compete in
Be a thought leader in the business problems that can be solved with your solution(s)
Develop a deep awareness of competitive solutions in market
Ensure internal partners understand solution(s) and their value to external partners

Collaborate with Product Marketing to create written assets explaining solution(s) and translating technical
Be a thought leader in Solution(s) S.W.O.T. and lead build, buy vendor analysis within product vertical
Engage clients and stakeholders in needs and feedback discovery
Inform product development roadmaps for the product vertical
Analyze customer specific solution requests, developing ROI for decision making.
Develop additional use cases for Solution(s) within your products
Ideate on new Solutions specific to your product
Participate in client meetings to champion capabilities in applicable product vertical
Support Responses to RFP’s – Help develop “new territory” content with relevant SME’s
Work on high value opportunities with senior level business stakeholders as needed

Position Requirements:

Academic degree or equivalent work experience
5+ years of relevant product management experience in digital health or similar field
Experience in Enterprise SaaS
Direct experience in product management and Agile methodologies, including defining & owning the product road map, design, and requirement management
Experience in owning the product lifecycle including creation of a product launch plan and launching multiple products or services

Past experience utilizing data and outcomes for decision making
Strong MS Office capabilities

Additional Good to Have Experience:

A degree or certification in healthcare administration, digital health technology, clinical services or related field
Hands on experience in care delivery, telemedicine, or the wellness industry
Experience in AI, Generative AI, or Large Language Modeling (LLM)
Experience developing software systems used by clinicians, wellness coaches, or other healthcare professionals
Experience managing multiple vendors
Experience in owning the product lifecycle including launch
Past experience utilizing data and outcomes for decision making
Strong MS Office capabilities

Why Work at Pager Health?

At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.

You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives.

Offers are contingent upon the successful completion of a background check. This may include but is not limited to substance testing, education, employment, references, state and federal licensure and certifications, criminal history, Office of the Inspector General (OIG) and General Services Administration (GSA) exclusions checks.

For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $135,000 to $150,000. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, New York, and Washington DC.

At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.