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Director, Sales Solution Engineering

Pager

Sales & Business Development

United States · Remote

USD 180k-190k / year

Posted on Jun 24, 2026

<div class="content-intro"><div> </div> <div> Pager Health℠ redefines how members navigate to care and wellness, validated by clinicians and powered by AI. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 26 million individuals across the United States and Latin America. </div>  </div><span data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{"ObjectId":"aaed607e-c2a3-5841-9fb4-41037bfa0faf|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",201341986,"1",469769226,"Times New Roman",268442635,"24",469775450,"paragraph",201340122,"2",134233614,"true",469778129,"paragraph",335572020,"1",335559740,"240",201341983,"0",134233118,"true",134233117,"true",469778324,"Normal"]}">About the Role  The Director of Sales Solutions Engineering is a senior technical and commercial leader within Pager Health’s Sales organization. In this role, you will serve as the primary technical expert across the sales cycle — partnering closely with Sales leaders, Product, Finance, and Engineering to design solutions that address complex customer requirements and close strategic deals.  As the technical product SME for the Sales org, you will drive thought leadership, deliver compelling product demonstrations, and bring market intelligence to both internal stakeholders and external prospects. You will play a defining role in shaping how Pager Health is positioned and perceived in the healthcare market.    What You'll Do  Technical Expertise & Industry Leadership  <ul> <li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Serve as the organization’s foremost technical authority on healthcare IT, bringing deep fluency in regulatory requirements, clinical workflows, and emerging technologies. Proactively monitor trends in healthcare IT and share intelligence with internal teams to inform product strategy and competitive positioning. Stay on top of competitive landscape and changing market dynamics.  </li> </ul> Sales Support & Opportunity Development  <ul> <li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1">Partner with the Sales team to qualify and advance opportunities across the healthcare sector. Provide technical insights, lead product demonstrations, and respond to prospect inquiries related to implementation, integration, security, and scalability. Help the team close complex deals by translating technical capability into business value. </li> </ul> Solution Design & Customer Discovery  <ul> <li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1">Work directly with prospects and customers to uncover requirements and pain points. Translate those needs into tailored technical solutions, customizations, and integration designs. Collaborate with Product and Engineering to communicate customer requirements back into the roadmap and advocate for healthcare-specific product enhancements. </li> </ul> Product Demonstrations & Presentations  <ul> <li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Design and deliver compelling, iterative product demonstrations that illustrate how Pager’s solutions close care gaps, accelerate speed to care, drive member engagement, and improve operational efficiency. Tailor each presentation to the specific audience and use case. </li> </ul> Stakeholder Relationship Management  <ul> <li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Build and sustain trusted relationships with senior stakeholders at healthcare organizations and payers — including IT decision-makers, clinicians, and administrators. Act as a strategic advisor who understands their goals, constraints, and desired outcomes, and who consistently delivers credible, actionable technical guidance. </li> </ul> RFP / RFI Response  <ul> <li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1">Lead the technical components of RFP and RFI responses. Develop solution architectures, contribute to proposal narratives, and ensure that Pager Health’s technical differentiation is clearly and compellingly articulated. </li> </ul> Regulatory & Industry Awareness  <ul> <li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1">Maintain current knowledge of healthcare compliance standards (HIPAA, HITECH, and related regulations) and emerging trends in healthcare IT. Proactively share updates and implications with the sales team and internal stakeholders to ensure Pager’s positioning remains current and credible. </li> </ul> Cross-Functional Collaboration  <ul> <li data-leveltext="" data-font="Symbol" data-listid="33" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1">Coordinate with Marketing, Product Management, and Customer Success to ensure consistent messaging and a seamless customer experience. Surface customer feedback and market insights to help shape product strategy, roadmap prioritization, and go-to-market positioning. </li> </ul> Qualifications:    <table data-tablestyle="MsoNormalTable" data-tablelook="0"> <tbody> <tr> <td data-celllook="4369"> Education:  </td> <td data-celllook="4369"> Bachelor’s degree in Business, Healthcare Administration, Health Informatics, Health Information Management, or a related technical field required. Master’s or advanced degree strongly preferred.  </td> </tr> <tr> <td data-celllook="4369"> Industry Knowledge:  </td> <td data-celllook="4369"> Deep understanding of the healthcare industry, including healthcare IT systems, EHR platforms, Health Information Exchange (HIE), health informatics, and regulatory frameworks (HIPAA, HITECH, interoperability standards).  </td> </tr> <tr> <td data-celllook="4369"> Technical Proficiency:  </td> <td data-celllook="4369"> Hands-on experience with healthcare-related technologies and platforms, including EHR systems, HIE infrastructure, and telemedicine / virtual care solutions.  </td> </tr> <tr> <td data-celllook="4369"> Solutions Engineering Experience:  </td> <td data-celllook="4369"> Extensive background in sales engineering or solutions engineering within the healthcare sector, with a demonstrated ability to lead technical sales cycles from discovery through close.  </td> </tr> <tr> <td data-celllook="4369"> Customer Engagement:  </td> <td data-celllook="4369"> Strong skills in customer discovery, relationship management, and trusted-advisor positioning. Able to build confidence with both technical and non-technical stakeholders across clinical, IT, and executive audiences.  </td> </tr> <tr> <td data-celllook="4369"> Regulatory Compliance:  </td> <td data-celllook="4369"> Working knowledge of HIPAA, HITECH, and other healthcare data privacy and compliance standards. Comfortable advising customers on compliance considerations in the context of implementation and integration.  </td> </tr> <tr> <td data-celllook="4369"> Problem-Solving:  </td> <td data-celllook="4369"> Strong analytical and solution design skills. Able to assess complex, ambiguous customer requirements and design practical, scalable technical solutions.  </td> </tr> <tr> <td data-celllook="4369"> Communication:  </td> <td data-celllook="4369"> Exceptional ability to translate complex technical concepts into clear, compelling narratives for non-technical audiences — in presentations, proposals, and executive conversations.  </td> </tr> <tr> <td data-celllook="4369"> Cross-Functional Collaboration:  </td> <td data-celllook="4369"> Proven track record of working across Product, Engineering, Sales, Marketing, and Customer Success to align technical solutions with commercial goals and customer outcomes.  </td> </tr> <tr> <td data-celllook="4369"> Business Acumen:  </td> <td data-celllook="4369"> Solid understanding of healthcare business models, payer economics, revenue cycle dynamics, and the organizational factors that drive purchasing decisions.  </td> </tr> </tbody> </table>     For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the salary range for this position is $180,000 to $190,000. The compensation package includes medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, New York, and Washington DC. <div class="content-conclusion"><div> At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.   </div> You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives.     At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com or @pagerhealth.com.  We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to security@pager.com. Pager Health is committed to protecting the privacy and security of your personal information  </div>

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