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IT Manager

Reflect Orbital

Reflect Orbital

IT
Hawthorne, NJ, USA
Posted on May 30, 2025

At Reflect, you will be expected to move fast, have a lot of ownership and, most importantly, be able to effect change. If this excites you, we are interested in hearing about your best work and accomplishments across any domain and from any points in your life.

Reflect Orbital is hiring an IT Manager to own and improve our internal tech systems. You’ll set up and manage hardware and software, define IT policies, and support our team’s daily operations. This is a hands-on, high-impact role for someone who’s organized, proactive, and excited to build from the ground up.

What You’ll Do

IT & Systems Support

  • Implement and maintain IT policies and protocols (e.g., device security, password management, asset tracking)

  • Manage onboarding and administration of company hardware and software

  • Troubleshoot basic technical issues and escalate more complex problems to external vendors

  • Maintain clear internal documentation for IT systems and processes

Cross-Functional Projects

  • Identify and address operational pain points before they escalate

  • Support onboarding processes for new hires

  • Collaborate with team leads to improve workflows and scale internal systems

  • Contribute to building a thoughtful, professional workplace culture

What We’re Looking For

Must-Haves

  • 2–5 years of experience in IT, operations, or a related role

  • Strong organizational skills and attention to detail

  • Familiarity with IT practices including device setup and security hygiene

  • Proficiency with tools like Google Workspace, Slack, Notion, and license servers

  • Excellent written and verbal communication skills

  • Self-starter mindset with a willingness to take ownership

Nice-to-Haves

  • Bachelor’s degree in IT, operations, business, or a related field

  • Experience managing small projects or coordinating team logistics

  • Background in aerospace, defense, or hardware-centric companies

  • Familiarity with systems that handle PII and export-controlled data

  • Interest in sustainability, aerospace, or frontier technology

Even if you don't meet 100% of the above qualifications, we are likely still interested in hearing from you. Hiring exceptional individuals is our #1 priority, and we believe that exceptional people often have highly unusual backgrounds.

We are also interested in carving out unique roles for unconventional people that we are excited about working with.

Benefits

Reflect Orbital’s success will hinge on our team, which is why our compensation and benefits plan is designed to reward our employees and support their families as generously as we’re able.

  • Broad choice of medical/dental/vision coverage, Reflect covers 100% of each base-policy

  • Access to HSA, FSA, 401K, and commuter benefits

  • Unlimited paid time off, two-weeks per year minimum mandatory use

  • Healthy lunches provided daily

Equal Opportunity

Reflect Orbital is an Equal Opportunity Employer; employment with Reflect Orbital is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

More about Reflect Orbital:

Learn more about our team here.