Waymark is a team of healthcare providers, technologists, and builders whose mission is to bring the best healthcare to people with Medicaid benefits. Guided by the communities we serve, we bring support and technology-enabled care to help primary care providers keep Medicaid patients healthy. We are building the tools and designing an approach to enable care to reach the patients who can benefit most.

Our core values embody the essence of what makes Waymark a unique team today, and what we look for, nurture, and sustain as a team. We are bold builders, believing that the greatest challenges in care delivery can be solved when we harness the power of community and technology. We are humble learners, seeking feedback and perspectives different from our own, and welcome challenges to our conclusions. We experiment to improve, actively seeking data to inform decisions and to assess our own performance. We act with focused urgency, our commitment to our mission drives us to tirelessly pursue results.

If this vision resonates with you, we hope you consider bringing your creativity, your energy, your curiosity to Waymark.

About this role

As a People Operations Coordinator at Waymark, you will report to the People Lead and manage people operations processes in service of ensuring we build effective, engaged, collaborative teams, within an inclusive and belonging culture that supports everyone in doing their best work.

You will be critical in driving the success of the People team, ready to roll up your sleeves to contribute across onboarding new employees, supporting data reporting and analytics, and providing organizational, administrative, and systems support across the range of people operations functions. In this role, you will also collaborate closely with all of the functions within our People team – talent acquisition, learning and development – to aid in communications across our team and help execute on a range of critical tasks and projects to support all Waymark team members across the entire employee lifecycle.

Responsibilities

• Provide people operations administrative support, including supporting various people operations systems (such as the ATS and survey platforms), inputting employee data and changes, manage performance review and engagement survey deployment, maintenance of employee files
• Coordinate and assist with the onboarding of new hires, ensuring new hires have access to necessary resources and technology, and manage tasks associated with smooth offboarding of employees (e.g., exit interviews)
• Serve as the initial point of contact on People team on a day-to-day basis for employee questions about benefits and employment policies
• Support data reporting and analytics, including tracking and analyzing people related metrics, analysis of survey results, and completing required employment compliance reports
• Maintain, improve upon, and document people related processes and coordinate with Finance and IT with respect to people related needs
• Provide additional support as needed, in areas such as benefits, administering leaves of absence, company surveys, trainings, interview logistics, performance reviews, and immigration administration

Minimum qualifications

• Bachelor’s degree or equivalent practical experience
• Self-starter, with excellent organizational and project management skills
• Excellent interpersonal skills, with an ability to communicate, clearly and effectively, making people feel supported and heard
• Experience identifying and solving problems and making continuous improvements

Preferred qualifications

• Experience in a start-up environment
• Experience working with a PEO, or administering an HRIS system
• Knowledge of Culture Amp, Greenhouse, & Slack

Salary Range: $74,000.00 - $100,000.00. Compensation will depend on multiple factors, including job location, training, education, and experience.

Benefits and Other Compensation: Medical, vision, dental, basic life insurance, and stock options available for the hired applicant. Employees also receive twenty (20) vacation days, accrued over the year and thirteen (13) paid holidays throughout the calendar year. Sixteen (16) weeks of parental leave for birthing parents will also be available for use after successful completion of 6 months of employment, eight (8) weeks of bonding leave for non-birthing parents. Employees are able to enroll in our 401(k) plan and commuter benefits plan.

COVID Vaccination: Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19. As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health. You will be asked to attest to your COVID vaccination status before an offer of employment is made.