Whisper Aero is seeking a Head of Operations to supercharge its team, prepare for its next stage of growth and keep company operations running smoothly and efficiently. Until now, company operations have been spread across Whisper’s founders and a handful of the team. We are at a point where we need to spool up operations to enable the next stage of growth across engineering execution, company growth, and product development. This individual will play a key role across the team synergizing the team, developing processes and strategies to increase effectiveness, identifying company KPIs and OKRs for successful execution, cementing company organization and documentation for internal stakeholders and more. This person will work closely with the CEO and COO as part of the executive team and interface frequently with engineering functional leads to clarify company execution. They will be responsible for growing and developing the Ops team to effectively manage PeopleOps, LegalOps, CompanyOps, InvestorOps, and any other flavor of operational need that may arise.

What You’ll Do

Nashville Office Lead

Work closely with the CEO and COO as part of the Executive team dealing with all aspects of running the company.

Interact across engineering teams and project managers to foster improved communication and facilitate company wide collaboration.

Develop the company documentation meta organization (NDAs, contracts, cloud drive, etc) with guidance from IT and engineering

Stand up new operations processes and automation

Oversee the development and management of OKRs

Facilitate monthly retrospectives with the team to reflect on how we perform and look out for ways that we can improve

Organize and manage contracts for Whisper, ensuring compliance with contract requirements and payment schedules

Analyzes productivity across the team and designs methods and tooling to foster productivity improvements as the team grows

Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements

Overseeing legal operations and coordination with our external counsel for company guidance and facilitation of IP protection with the engineering team

Coordinates with finance to ensure reports are reported on time and that budget expectations are properly communicated with the team

Assists in the development of external presentations detailing the company for investor and partner stakeholders

Dive into the opportunity to help a start-up grow into an amazing company.

Help make Whisper Aero a really fun place to work!

Basic Qualifications

5-10 years of experience in a operations related role with leadership experience

Leadership and management skills and the ability to motivate and retain staff

Masterful organizational, communication, and leadership skills, backed by previous professional success

Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management

Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands

Proven ability to plan and manage operational processes for maximum efficiency and productivity

Experience working with executive leadership to communicate feedback upwards and translate company strategic direction into tactical steps across the team

Bonus Qualifications

Graduate degree in a business administration or related field

Familiarity with Aerospace and Department of Defense compliance and regulations

Experience interfacing with investors or negotiating with external vendors

Strong familiarity with automation tools (zapier)

Strong familiarity with work productivity tools (Coda, Notion, Airtable, etc.)

Familiarity with Marketing and Communications from drafting press releases to editing copy

Familiarity with graphic design and/or web design

Background in designing and implementing surveys, internal company and customer facing (Typeform, Surveymonkey, etc.)

Competencies and Characteristics

Lead and be led: Everyone has strengths and weaknesses. We lead others where we are strong and are led by others where we are weak. We teach without judgement and learn without shame.

Disagree and commit: We are not afraid to challenge and be challenged by each other. We respect dissenting opinions but also recognize the need to converge toward a final decision, and we commit to the decision as if it were our own.

Set Expectations: Clarity enables productivity. Whether for work or for rest, we set clear expectations to garner support towards our goals.

Fortify Foundations: Strong companies are built from strong foundations. We make time to develop our team, grow our knowledge base, organize our facilities, refactor our tools, and document our methods to ensure repeatability and scalability.

Ruthlessly prioritize: Time is unreplenishable, yet continuously spent. We value time as the most limited resource and prioritize ruthlessly to deliver impact. We filter potential products and processes to focus on the ones that matter most.

Application Process

Identify a role that’s a solid fit. We realize that perfect fits are hard to find, so if something doesn’t exactly line up, but you believe you could be the one, you should still consider applying.

Read through our values. We want every one of our team members to be a culture add. This means sharing our core values and the way we work.

Prepare your application. If you’ve found a job fit AND think you’ll be a culture add, we’d love to hear from you.

Email

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with the following subject line

[name_of_the_role] first_name last_name for Whisper Aero

ex. [CFD Engineer] Jane Doe for Whisper Aero

Attach reference materials

• Resumé

• Portfolio of prior work

• Links to your LinkedIn, website, and/or Github repo

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