Senior Technical Program Manager, Service Readiness
Zoox
IT, Operations
Foster City, CA, USA
Posted on Oct 10, 2024
The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch and beyond.
Our program managers contribute to the end-to-end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. PMO has teams focusing on AI & Autonomy, Robot Platform Development, Testing & Performance, and Service/Product readiness. All roles are deeply cross-functional, collaborative, and interdisciplinary.
Responsibilities
- Partner with department managers and leaders within the Service & Ops domain to translate the top-down corporate strategy and milestones into detailed product road maps, timelines, and deliverables
- Lead the W1 through quarterly planning cycles defining proper roadmaps.
- Guide the creation and management of the W2 and W3s with the relevant stakeholders. Rely on the W2 and W3 leads/ZRIs.
- Collaborate with other W1 leads in the domain on cross-functional activities, and interface at the program level with the City Programs & ZRs for your workstreams.
- Lead regular program meetings for your W1 in Service & Ops Readiness, feeding into the overall Zoox reporting process
- You will define KPIs and other methods to measure metrics that best translate progress towards goals for the workstreams.
- Define milestone parameters for your workstream, focusing on the Service & Operational requirements
Qualifications
- BS or MS degree in an engineering discipline or equivalent experience
- 10+ years of experience in engineering, program management, or management consulting with a focus on product launches and /or validation and testing
- Success in driving complex SW/HW integration processes and optimizations and leading complex cross-functional programs end to end
- Proficient in tools or processes required to manage complex projects (i.e. Gantt charts, risk matrix, Smartsheet, JIRA, etc.)
- Excellent written, presentation, and verbal communication skills are a must, ability to create visualizations of KPIs and program risks
Bonus Qualifications
- PMP or equivalent
- Experience with autonomous vehicles, test platforms, simulation, and/or automotive or aerospace processes is highly desired
- Experience with developing and scaling strategy, processes, plans, procedures, reporting and handling escalations
- Strong references that highlight your ability to build strong working relationships with senior leaders, program managers, and engineers across functions and departments
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $180,000 to $265,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.