Program Manager, Contingent Workforce Process, Systems & Tools
Zoox
Operations
Foster City, CA, USA
USD 129k-162k / year + Equity
Posted on May 2, 2025
Zoox is looking for an experienced program manager to lead the operations for our expanding contingent workforce operation. The PM will manage the operations for a scaling program, driving process improvements and efficiencies, and partnering closely with our Recruiting, HR, Procurement, legal, and Finance teams. This individual will serve as the point of contact for all contractor-related needs including resource requests, vendor selection, analytics, on-boarding/off-boarding, and compliance.
In this role, you will:
- Manage all aspects of the contingent workforce lifecycle from sourcing, interviewing, onboarding, extensions, and offboarding for all contingent worker types
- Lead a team of specialists, coordinators, and recruiters to support all contingent labor/contractor requests at Zoox
- Function as the SME to drive appropriate non-employee hiring decisions; understand the requirements for independent contractors and guiding the business areas to make the correct hiring decisions
- Continuous review of overall program health to create efficiencies in process and identify potential risk factors; engage with the appropriate teams to review any risk factors and come up with a solution to mitigate the risk factor
- Drive strategic initiatives from conceptualization to execution to increase the efficiency and effectiveness of the program
- Identify, develop, and manage supplier relationships ensuring optimal support and performance
- Coordinate internally with various stakeholders/cross-functional group
- Liaise with vendors and the internal ER team to resolve ER issues where contractors are involved
Qualifications:
- 7+ years of contingent workforce management experience, preferable in a high-growth environment
- 3+ years of contingent workforce program management experience
- In-depth knowledge of contingent workforce management best practices and contingent worker classifications
- Extensive experience utilizing a VMS (i.e. VNDLY, Beeline, Fieldglass)
- Understanding configurations and reporting/analytics within a VMS preferred
- Experience with financial tools a plus
- Excellent operational, analytical, and organizational skills
- Experience with vendor management and project management skills
- Excellent communication, interpersonal, and problem-solving skills
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.