Continuous Improvement Engineer
Formic
Who we are:
Formic is on a mission to reshape American manufacturing by making automation accessible to every factory. As labor constraints rise, costs increase, and global competition intensifies, automation is no longer optional for manufacturers that want to stay competitive.
We deliver automation through a Robotics-as-a-Service model that combines industrial robotics, proprietary software, and full-service support into a single, integrated solution. By removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment.
Backed by leading investors including Lux Capital, Initialized Capital, Blackhorn Ventures, and Mitsubishi HC Capital North America, Formic is scaling rapidly and building the foundation for a new era of high-performance, Made in America production.
About the team:
The Delivery Engineering Team is responsible for ensuring successful customer deployments and long-term automation performance across Formic’s growing fleet. Working cross-functionally, the team drives deployment execution, system reliability, and continuous improvement across deployed robotic cells.
Delivery Engineering operates at the intersection of robotics, controls, and real-world factory environments, supporting installations, resolving complex escalations, and reducing friction across vendors, equipment, and deployment workflows. The team works across a variety of robotic equipment and OEMs, strengthening Formic’s ability to deploy automation at scale while delivering consistent customer outcomes.
About the role:
As a Continuous Improvement Engineer, you will drive operational excellence across Formic’s deployed robotic systems. You will identify recurring performance gaps, deployment inefficiencies, and workflow friction, then implement structured improvements that increase reliability, standardization, and customer impact. This role blends field insight with analytical rigor. You will work closely with technical teams and customers to turn real-world feedback into measurable system improvements that strengthen uptime, reduce rework, and improve deployment quality across the fleet.
In this role you will:
- Gather and synthesize customer and field feedback to identify systemic improvement opportunities
- Translate recurring issues into structured initiatives with clear ownership and measurable outcomes
- Analyze deployment and operational workflows to identify inefficiencies and failure patterns
- Develop and implement process changes that improve reliability, standardization, and performance
- Partner cross-functionally to ensure improvement initiatives are executed and sustained
- Track key performance metrics to measure impact and inform decision-making
- Document updated processes, standards, and best practices to improve repeatability
- Promote structured problem-solving and a culture of continuous improvement
What makes you a great fit:
- 4+ years of experience in process improvement, operations, industrial engineering, or a related technical environment
- Strong analytical and structured problem-solving skills
- Ability to translate ambiguous field feedback into clear, actionable improvement plans
- Comfort working in manufacturing, robotics, or industrial environments
- Ability to influence without direct authority across cross-functional teams
- Familiarity with Lean, Six Sigma, or other structured improvement methodologies
Bonus points if you have:
- Experience working with robotic systems, automation vendors, or systems integrators
- Experience in manufacturing, logistics, or industrial automation environments
- Certification in Lean Six Sigma or similar frameworks
- Experience using data analysis or visualization tools such as Excel, Tableau, or Power BI
Our Total Rewards
At Formic, we believe people do their best work when they feel supported both professionally and personally. That’s why we offer a comprehensive benefits and perks package for full-time, U.S.-based team members, including:
- Equity in Formic: Participate in our stock option program and share in the success of a fast-growing start-up backed by leading global investors
- Competitive & Uncapped Commission Structure: Designed to reward performance and impact in commission-eligible roles
- Comprehensive Healthcare Coverage: Medical, dental, and vision insurance through Blue Cross Blue Shield and Unum, with 99% of employee premiums covered and 75% coverage for dependents, with optional buy-up plans available
- Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability through Unum, all 100% employer-paid
- Employee Assistance Program (EAP): Fully funded by Formic, offering support when you need it most
- Paid Parental Leave Program: Up to 12 weeks of paid parental leave
- Company-sponsored 401(k): Invest in your future with our company-facilitated retirement savings plan
- Home Office Stipend: A one-time allowance for fully remote and hybrid employees to support an at-home or on-the-road work setup
- Monthly Cell Phone Reimbursement: Monthly stipend toward personal phone and internet expenses
- Flexible Time Off: Take the time you need, when you need it, supported by our flexible PTO policy
Compensation Philosophy
Formic’s pay and equity packages are thoughtfully benchmarked against peer companies at a similar growth stage. Equity represents a meaningful part of our mutual investment: when Formic succeeds, so do you.
Final offers are customized based on experience, geographic location, market considerations, and a candidate’s preferred balance of cash and equity. Our goal is to attract and reward top talent who will have significant impact, and we are open to thoughtful discussions to align on the right structure.
What we look for:
We’re building this company from the ground up, and every person we hire has an outsized impact on our culture, performance, and trajectory. While each team member brings unique strengths and perspectives, we look for people who align with our Operating Principles and embody them in action. If this sounds like you, Formic may be the right place for you!
- Fearless Optimism: You make bold bets and default optimistic. You believe in the mission, aren’t paralyzed by risk, and fear inaction more than failure. You see ambiguity as opportunity and bring energy to building what doesn’t yet exist.
- Create the Magic: You absorb complexity so customers don’t have to. Whether your customer is external or internal, you focus on delivering experiences that are clear, fast, value-added, and outcome-driven. You don’t say “not my job.” You make things work.
- Today, Not Tomorrow: You have a bias to action. You close the loop. You take extreme ownership. You understand that speed compounds, and you don’t confuse activity with results.
- Seek Truth: You think from first principles. You value data over ego and strong opinions loosely held. You’re willing to challenge assumptions, including your own, in pursuit of the best answer.
- Made of Rubber: You are resolute and adaptable. When things break or priorities shift, you rebound stronger. You treat setbacks as learning moments and move forward with grit.
- One Formic: You operate without silos. You practice radical helpfulness, document clearly, and make clean handoffs. You assume positive intent and prioritize team success over individual credit.
Equal Opportunity Employment:
Formic is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. All employment decisions are based on a person’s merit, business needs, and role requirements. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to careers@formic.co.
AI Use:
At Formic, fairness and transparency are at the heart of our hiring process. We use AI-powered tools in some interviews to help our teams evaluate candidate responses, but all final hiring decisions are made by humans. You can learn more about how AI is used in our recruitment process by reviewing our AI Hiring Disclosure linked here.