Operations Leader
Multiply Labs
Operations
San Francisco, CA, USA
Posted on Jan 2, 2025
About Multiply Labs
Multiply Labs is a cutting-edge startup based in San Francisco, California, supported by top-tier tech and life science investors such as Casdin Capital, Lux Capital, and Y Combinator. We are revolutionizing the manufacturing of cell therapies by developing advanced robotic systems designed to automate and scale the production of these life-saving treatments. Our robots empower biopharma companies to produce cell therapies at scale without significantly changing their existing processes, reducing regulatory barriers and risks. While traditional approaches are time-consuming and lead to extremely high costs for patients (typically $1M+ per patient), using robotics can make these transformative treatments more accessible and affordable to patients in need.
To learn more and to view a video of our robots in action, visit us at www.multiplylabs.com and follow us on LinkedIn. You can also read our latest peer-reviewed study, which highlights the statistical equivalence between manual and automated cell expansion processes, at cytotherapy.org.
Position Overview
We are looking for a highly organized, self-motivated person who thrives on tackling challenges and rolling up their sleeves to make things happen. As Operations Leader, you will take ownership of our business operations in a fast-paced, dynamic environment. Your role will ensure seamless integration across teams and projects while fostering a healthy, happy working environment.
This role requires balancing multiple priorities, building scalable systems, and being the trusted operational backbone of the organization.
What you’ll do in this role:
- Oversee day-to-day operations, including hardware, facilities, legal, HR, and recruiting.
- Design and implement scalable systems and processes to drive efficiency and growth.
- Collaborate with cross-functional teams to ensure alignment and smooth project execution.
- Prepare materials, manage agendas, and document outcomes for key meetings.
- Manage vendor relationships and negotiate contracts.
- Work closely with the Finance Manager to integrate financial processes into efficient operations.
- Ensure employees receive proper EHS (Environmental, Health, and Safety) training and that OSHA procedures are followed.
- Facilitate a positive and productive environment where employees can thrive.
Facilities and office management:
- Oversee building maintenance (e.g., HVAC, electrical, internet) and workspace setup.
- Manage kitchen stocking, employee meals, and social areas.
- Support internal events, such as all-hands meetings or team AMAs.
- Coordinate guest visits, including NDAs and communication.
- Travel support.
HR and recruiting operations:
- Manage onboarding/offboarding processes and employee systems (e.g., Rippling).
- Address employee support requests and handle benefits questions.
- Coordinate recruiting logistics: Lever management, scheduling, candidate communication, and reference checks.
Event operations and IT:
- Support team travel logistics and internal event planning.
- Troubleshoot IT issues and set up new employee devices.
- Manage office tech systems (e.g., VPN, internet, conference room equipment).
- Organize and support internal events, such as all-hands meetings or team AMAs.
- Resolve common IT issues, such as "computer too slow" or "TV in the conference room turns off every 10 minutes."
Requirements:
- 6+ years of managerial experience in a fast-paced environment, with prior startup exposure.
- Proven track record in operational leadership, scaling teams, and building systems.
- Exceptional organizational skills and high attention to detail.
- Strong communication and analytical abilities.
- Ability to prioritize effectively and resolve issues under time constraints.
- Adaptability in a fast-changing environment.
- Hands-on leader who inspires trust, builds teams, and leads by example.
- Self-motivated and assertive.
- Proactive with high drive, capable of identifying and completing tasks without prompting.
- Willing to take on any task with enthusiasm.
$140,000 - $180,000 a year
Total compensation includes generous equity and benefits including:
- Health Insurance
- Health Savings Account
- Daily catered lunch
- Commuter Benefits
- Flexible PTO
- 401K
We take pride in cultivating an environment that fosters collaboration, open communication, and authenticity. We are an equal opportunity employer; we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are diverse in background and singular in mission.