Account Manager



Sales & Business Development
New York, NY, USA · Remote
Posted on Friday, May 17, 2024
Onaroll is an employee rewards app that incentivizes productivity and longevity. Shift workers are the engine of our economy, powering restaurants, call centers, factories, and warehouses. We celebrate them.
We're a rapidly growing Series A company based in New York City backed by Bessemer Venture Partners, Founders Fund, Google's Gradient Ventures, and other top angel and institutional investors.
As our first Account Manager, you'll directly impact Onaroll's mission to celebrate shift workers.
You will be responsible for driving expansion revenue and retention through building relationships with our existing customers, and will assist/support facilitating product feedback, referrals, and case studies with our clients. You will build strategic account plans and work closely with our Customer Success Managers as well as our Sales team as you establish and manage relationships with key decision makers within our Tier One and Strategic Accounts. You will have the opportunity to leverage meetings set via our Customer Success or Sales teams, manage and build your own customer pipeline, and own the full expansion sales cycle from engagement to close. Success in this role means hitting and exceeding monthly and quarterly revenue and retention targets.


  • Identifying and building relationships with key and strategic customers and conducting research to understand how we continue to provide value, address customer needs, and drive relevant messaging to our customers
  • Brainstorm and lead new strategic initiatives as well as strategic account planning
  • Build and manage a pipeline of customer engagements
  • Execute on a customer centric sales process, aligning to the buying process, led via deep discovery to clearly understand the goals, needs, or issues of our customers
  • Collaborate cross-functionally with our customer success, sales, and product teams to ensure our customers are set up for success
  • Positively impact the rest of our team and contribute to our constant learnings


  • 5 + years of quota carrying account management experience, preferably into mid market and/or enterprise experience
  • Your creativity pushes your solution-oriented thinking
  • You are curious, always believe in learning from others and are willing to share your learnings
  • You are passionate about empowering shift workers and believe employee engagement is critical to an organization’s success
  • You can demonstrate your experience in expanding SaaS solutions with consistent results in exceeding your goals
  • You are resilient and can handle any challenges that come with rapid growth
  • Your positivity is infectious
Equal Employment Opportunity
Onaroll is an equal opportunity employer and is committed to providing a workplace that is free from discrimination of any kind. We value diversity and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.
We adhere to all applicable federal, state, and local laws pertaining to nondiscrimination and equal opportunity. Our hiring decisions are made based on qualifications, skills, and merit. We promote a fair and inclusive employment environment for all employees, fostering a culture that respects and values each individual's unique contributions.
If you require accommodation during the application or interview process, please contact recruiting@onaroll.co. We are committed to ensuring that all qualified applicants have an equal opportunity to participate in the employment selection process.
💰 Competitive compensation packages
💊 100% coverage for high quality health, vision, and dental insurance
🏝 Unlimited vacation
💪 Monthly Health & Wellness Stipend
🖥 Home Office Stipend
🏦 Company-sponsored 401K
🏰 A beautiful office (if that's your thing) steps away from Grand Central Station
💛 An energetic and motivated team based in New York, with the challenging, fun, and fulfilling opportunity to celebrate shift workers